Shipping & Delivery Policy

Wisemann Agro Farms

Wisemann Agro Farms is committed to ensuring reliable and efficient delivery of our agricultural products. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered to our customers.

1. Order Processing

  • Orders are processed after confirmation and receipt of any required payment

  • Processing times may vary depending on product availability, order volume, and seasonal factors

  • Customers will be notified if delays occur due to unforeseen circumstances

2. Shipping Methods

We utilize trusted logistics and transport partners to deliver our products safely and efficiently. Shipping methods may vary based on:

  • Product type and quantity

  • Destination (local or international)

  • Regulatory and handling requirements

Shipping arrangements are confirmed at the time of order.

3. Delivery Timeframes

  • Estimated delivery timelines are provided for guidance only

  • Actual delivery times may vary due to weather conditions, customs clearance, inspections, or logistical factors

  • Wisemann Agro Farms is not responsible for delays beyond our control

4. Shipping Costs

  • Shipping costs are calculated based on destination, shipment size, and transport method

  • Any applicable shipping fees will be communicated before order confirmation

  • Additional charges such as customs duties, taxes, or import fees are the responsibility of the buyer

5. International Shipping

For international orders:

  • Customers are responsible for ensuring compliance with import regulations in the destination country

  • Required export documentation will be provided as applicable

  • Delays may occur due to customs or regulatory inspections

6. Risk and Ownership

  • Risk of loss or damage transfers to the buyer upon dispatch, unless otherwise agreed in writing

  • Customers are advised to inspect shipments upon delivery and report any issues promptly

7. Delivery Address Accuracy

Customers must provide accurate and complete delivery information. Wisemann Agro Farms is not responsible for:

  • Delays or losses due to incorrect addresses

  • Failed deliveries caused by inaccurate contact details

8. Damaged or Missing Shipments

If a shipment arrives damaged or incomplete:

  • The issue must be reported within a reasonable timeframe after delivery

  • Supporting evidence such as photos or delivery records may be required

  • Claims are assessed in accordance with our Returns & Refund Policy

9. Force Majeure

Wisemann Agro Farms shall not be held liable for delays or failures in delivery caused by events beyond our control, including natural disasters, transport disruptions, or regulatory actions.

10. Policy Updates

This Shipping & Delivery Policy may be updated periodically. Any changes will be posted on our website and will take effect immediately upon publication.

11. Contact Information

For questions regarding shipping, delivery timelines, or logistics arrangements, please contact Wisemann Agro Farms through the official contact details provided on our website.